I just read this yesterday. It’s from the Harvard Business Review, Nov. 2013; specifically Charan, R. (2013) “You Can’t Be a Wimp: Make the Tough Calls.” Harvard Business Review, 91 (11), p. 74.
“In the boardroom of a company whose most profitable division was directly affected by Napster, the online music service, the CEO and directors debated for roughly an hour about how to kill Napster. After all the brouhaha, one quiet director made a simple but incisive comment: ‘No law is going to prevent social change.’ He recognized that the consumer was being liberated and the industry was about to go through a radical shift.”
I wish that the vendors of academic and professional content would absorb that insight. In particular, the managers of the Harvard Business Review don’t seem to be reading their own stuff. They continue to cling to their traditional business model and to impose extraordinary restrictions on the use of their material.